I just saw the ban galactus post. It's pretty funny. (I know this is more than one idea, but... :D plz)
Here's a simple fix: make a mute chat button.
Make sure it mutes all chat, even the words ontop of a player's head.
This lets you mute all toxic behaviour, you don't need to ban anyone. if someone wants to bicker let them. Just MUTE.
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