 
        +4
    
    
    Chat System, simple fix
I just saw the ban galactus post. It's pretty funny. (I know this is more than one idea, but... :D plz)
Here's a simple fix: make a mute chat button.
Make sure it mutes all chat, even the words ontop of a player's head.
This lets you mute all toxic behaviour, you don't need to ban anyone. if someone wants to bicker let them. Just MUTE.
Customer support service by UserEcho
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This...might actually be a pretty good idea, +1 from me. You should also be able to selectively mute people too, because you might want to communicate with someone, if everyone gets muted then you can't communicate with anyone.
Basically a blocking system