Several issues here:
1. I've just finished a match. I was 1st in terms of individual points, but my team lost; I was told that my ranking is '0' (meaning it shouldn't change). Instead, the progress flag dropped from 90% to the ~middle. Yesterday the same thing happened, except that my team has won (and I was 1st).
2. Sometimes (often) my rating progress (flag) isn't displayed correctly. I have to refresh and then it's fine (unless sometimes it isn't)
3. If I wait for a ranking game, get bored, refresh, join again, I think sometimes my character still gets to play as bot. It happened to me several times that I've met another 'Finn' (my nickname) controlled by a bot.
Customer support service by UserEcho