I know there was a lot of work put into this new version, however, there wasn't a lot of communication between the players and the developer as to what type of game the players wanted.
Many players wanted a new map, more features, more classes, skins, etc. and a lot of that was answered in this new update. Although, these new features came with a drawback: the new graphics and movements. Many people want the old graphics and movements as they were more accurate and flowed more smoothly.
If we could keep the map, skins, traps, etc. but get rid of the new movements and graphics I think that many players would appreciate it.
Customer support service by UserEcho