I'm sorry to hear of your problems, but this forum has long been dead now. Along with the game as far as I know. I don't play anymore, so I'm not sure. If you want to report a problem with your login, I wouldn't suggest doing it here anymore.  Maybe on the discord if you're lucky and it is still around/active. But I think its time to move on.

Sadly patreon logins don't work anymore. So if you want to play and collect stuff, you have to create new account...